Privacy Policy

Privacy Policy

At iCryptous, your privacy and data security are our top priorities. This Privacy Policy describes how we collect, use, protect, and disclose personal information when you use our cryptocurrency wallet recovery services and visit our website.

Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: such as name, email address, phone number, and other contact details when you contact us or register.

  • Wallet and Recovery Information: including wallet files, seed phrases (partial or complete), passwords, hardware wallet data, and other information you provide for the purpose of wallet recovery.

  • Usage Data: information about how you use our website and services, including IP addresses, browser types, and pages visited which we collect through cookies and similar technologies.

How We Use Your Information

Your information is used only to provide and improve our services, including:

  • Evaluating your wallet recovery case

  • Performing the recovery process securely and confidentially

  • Communicating with you regarding your inquiry, case status, and support

  • Enhancing and personalizing your experience on our website

  • Complying with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Protection and Security

We employ rigorous technical, physical, and administrative safeguards to protect your personal data and wallet information from unauthorized access, disclosure, alteration, or destruction. All sensitive information related to your wallet recovery is handled in isolated secure environments with strict confidentiality protocols.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze site usage, improve usability, and tailor content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of certain features on the site.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with a relevant data protection authority

Please contact us at [support@icryptous.com] to exercise these rights or ask any questions about your personal data.

Data Retention

We will retain your personal and wallet recovery data only as long as necessary to fulfill the purposes described here or as required by law. Once your case is closed and data is no longer needed, we securely delete or anonymize it.

Third-Party Services

We may use trusted third-party service providers for website hosting, analytics, or other operational services. These providers are contractually obligated to keep your data confidential and to use it only for the purposes of providing services to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Your continued use of our website and services signifies your acceptance of any updated policy.

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at [support@icryptous.com].